FAQ's

Each of our dresses is accompanied by a size chart to give you a clear idea of measurements We recommend emailing hello@pinkcityprints.com if you are unsure of which size to order.

Yes! For US customers, we have a warehouse in Dallas which will ship directly to you. For the rest of the world, we calculate taxes and duties at the checkout so there's no surprises on delivery.

Yes, but please ensure you do so within 14 days of receipt of the order. Please refer to our Returns and Exchanges page for further information.

Whether your order was shipped from our UK or US warehouse, you can return your pieces to our US warehouse in Texas. You can find the full address on our Returns page.

We accept a wide range of payment types, including but not limited to: Paypal, Amex, VISA, ApplePay and GooglePay.

Most of our dresses are machine washable, but please check the individual washcare instructions in the product description. When washing, always use a gentle cycle, low temperature and a mild detergent. We also recommend washing with similar colours.

You can pay in any currency you choose!

Orders outside of the UK will be subject to local taxes and duties. We calculate these at the checkout so there's no surprises on delivery.

Please note duties and taxes are non-refundable should you choose to return your item.

For US orders, prices include delivery.

Yes - we sell digital gift cards here. These make the perfect present for any lover of craft. You can purchase in instalments of £25, or email hello@pinkcityprints.com for a bespoke amount.